Terms of Use
These Terms of Use govern your access to and use of the Flora Harmony website operated by Fraxylonshak. By using this website, you accept these terms in their current form.
Scope of the terms
These Terms of Use apply to all visitors of the website fraxylonshak.world and to all content and services offered through the site. Additional conditions may apply to specific features, promotions, or purchases and will be communicated where relevant.
Nature of the content
The information on this website relates to Flora Harmony, a plant-based food supplement, and to the brand Fraxylonshak. The content is provided for general information and does not constitute medical, therapeutic, or psychological advice. It should not be used to diagnose or treat any condition and does not replace consultation with a qualified healthcare professional.
Acceptable use
You agree to use the website in a lawful and respectful manner. In particular, you agree not to:
- Use the website in a way that violates applicable law or the rights of others.
- Attempt to gain unauthorised access to the website, its infrastructure, or associated systems.
- Introduce malicious code or engage in activities that interfere with the normal operation of the website.
- Use the content for misleading communication about Flora Harmony or Fraxylonshak.
Intellectual property
All content on this website, including text, design elements, graphics, and brand identifiers related to Flora Harmony and Fraxylonshak, is protected by intellectual property rights. You may view and print content for personal use. Any other use, including reproduction, distribution, or modification, requires prior written consent from the rights holder, unless permitted by mandatory law.
Limitation of liability
Reasonable care is taken to ensure that the information on this website is accurate and up to date. However, no guarantee is given that the content is complete, error-free, or suitable for every individual situation. To the fullest extent permitted by law, Fraxylonshak is not liable for any indirect or consequential damages arising from the use of this website. Nothing in these Terms of Use limits liability where such limitation is not allowed by mandatory law.
Changes to the website and terms
The website, the content, and these Terms of Use may be updated from time to time. Material changes will be indicated in an appropriate manner. Your continued use of the website after changes have been published means you accept the updated terms.
Governing law
These Terms of Use and any disputes arising from or relating to the use of the website are governed by the laws of the Netherlands, specifically:
- Dutch Civil Code (Burgerlijk Wetboek)
- Dutch Commercial Code (Wetboek van Koophandel)
- Dutch Distance Selling Act (Wet koop op afstand)
- EU consumer protection directives as implemented in Dutch law
Without prejudice to mandatory consumer protection rules that may apply in your country of residence within the European Economic Area. For consumers in the Netherlands, disputes may be submitted to the competent court in Utrecht, Netherlands, unless mandatory law provides otherwise.
Dispute resolution
If you are a consumer in the Netherlands and have a complaint about our services, we encourage you to contact us first to find an amicable solution. If we cannot resolve the dispute, you can:
- Contact the Geschillencommissie (Dutch Disputes Committee) if applicable
- Use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr
- Submit the dispute to the competent court in Utrecht, Netherlands
Contact
If you have questions about these Terms of Use, you can contact Fraxylonshak at talk@fraxylonshak.world. Please do not use this contact channel for emergency situations or questions that require medical evaluation.